Door To Door Sales
Pers. Prop. Law § 428 — until midnight of the third business day to cancel a sale made at the door
The third business day. In a door to door sale, the buyer may cancel any time before midnight of the third business day after the transaction. The seller gives a completed receipt or contract saying so, in the language used in the sales presentation, attaches a notice of cancellation form in duplicate, and tells the buyer of the right out loud.
Until the seller says so. Until the seller has told the buyer of the right to cancel, the buyer may cancel in any manner and by any means, and the cancellation period runs only from the time the seller complies.
After a cancellation, under the notice the section prescribes, payments, trade-ins and any note signed come back within 10 business days. The buyer makes the goods available at home in substantially as good condition, and if the seller does not pick them up within twenty days of the notice, the buyer may keep or dispose of them.
The contract may not include a confession of judgment or any waiver of the buyer's rights. If it does not conspicuously disclose the seller's refund policy, the buyer can return the goods within twenty days of delivery for a full cash refund or credit.
Sources for this section (1)
- Pers. Prop. Law § 428 — Form of notice; statement of buyer's rights
Legal information, not legal advice. Verified as of October 2026. Applying it to a particular situation is the work of a licensed New York attorney.