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Debt Collectors

W. Va. Code § 46A-2-125 — no threats, no abuse, no more than thirty calls a week, and a penalty of $1,000 a violation

  • Threaten violence, or to accuse someone of a crime.
  • Threaten arrest, or garnishment without saying a court order is needed first.
  • Use profane or obscene language.
  • Call more than thirty times a week, talk more than ten times a week, or call at inconvenient times with intent to annoy.
  • Collect the collector's own fee from the consumer.
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Those are things a debt collector may not do. Without knowing otherwise, a collector assumes the convenient time to call is after eight in the morning and before nine at night.

$1,000 a violation. A consumer may recover actual damages and a penalty of $1,000 per violation, capped at the greater of $175,000 or the debt.

  • W. Va. Code § 46A-5-101

A creditor that finds and corrects its own error before a suit or written notice may avoid the penalty. A particular claim is a question for a licensed West Virginia attorney.

  • W. Va. Code § 46A-5-101
Sources for this section (4)
  1. W. Va. Code § 46A-2-124 — Debt collection: threats or coercion
  2. W. Va. Code § 46A-2-125 — Debt collection: oppression and abuse
  3. W. Va. Code § 46A-2-128 — Debt collection: unfair or unconscionable means
  4. W. Va. Code § 46A-5-101 — Effect of violations on rights of parties; limitation of actions

Legal information, not legal advice. Verified as of October 2026. Applying it to a particular situation is the work of a licensed West Virginia attorney.

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