Walk It Through: The New Car in the Shop
A defect in the first months, three repair attempts, a certified letter, a final chance, and a refund.
A new car's transmission slips in the first month. The owner takes it to the dealer.
Two things a person in this spot might do. Picking one shows what the law says about it.
A new car bought for personal use. Used cars, motor homes, vehicles rated at 10,000 pounds or more, and damage from abuse or alteration are left out.
A practice walkthrough, not a prediction of how any real one will go. Legal information, not legal advice.
Words this turns on
Terms with a legal meaning that is narrower than the everyday one. Each links to the definition and the authority behind it.