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Walk It Through: The Repair Shop

A written estimate over $150, the $10 or 10 percent limit, and a car that comes back.

A driver drops off a car for brake work that will plainly cost more than $150.

Two things a person in this spot might do. Picking one shows what the law says about it.

One car and one brake job. Warranty disputes, insurance claims, and a shop's lien for an unpaid bill are not worked through here.

A practice walkthrough, not a prediction of how any real one will go. Legal information, not legal advice.