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Walk It Through: The New Truck in the Shop

A defect reported within the first year, repeated repairs, and a replacement or a refund.

A few months after buying a new pickup, the transmission slips.

Two things a person in this spot might do. Picking one shows what the law says about it.

A new pickup under 12,000 pounds. A used vehicle, a commercial fleet, and an arbitration program run by the manufacturer are left out.

A practice walkthrough, not a prediction of how any real one will go. Legal information, not legal advice.