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Walk It Through: The Brake Job

A written estimate on request, 110 percent at most without a revised one, and the car back on the authorized amount.

A car owner drops off a car with grinding brakes at a repair shop.

Two things a person in this spot might do. Picking one shows what the law says about it.

One car and one repair shop. Warranty disputes, insurance claims, a shop's lien for unpaid repairs, and a charge for making the estimate are not worked through here.

A practice walkthrough, not a prediction of how any real one will go. Legal information, not legal advice.

Words this turns on

Terms with a legal meaning that is narrower than the everyday one. Each links to the definition and the authority behind it.