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Walk It Through: The New Truck in the Shop

A defect fixed four times under warranty, 30 business days out of service, and a replacement or a refund.

A new pickup's transmission slips, and the dealer tries to fix it under warranty.

Two things a person in this spot might do. Picking one shows what the law says about it.

A new pickup for personal use with a defect under warranty. A used vehicle, a truck of 15,000 pounds or more and damage from the owner's changes are left out.

A practice walkthrough, not a prediction of how any real one will go. Legal information, not legal advice.