The Car Repair Estimate
815 ILCS 306/15 — no more than 10% over the written estimate without the customer's consent
No repair work for more than $100 begins without the consumer's specific authorization after the disclosures the Act requires.
Who handles this in Illinois: Illinois Attorney General, Consumer Fraud; and legal aid programs, lawyer referral and the state offices, listed in the Illinois directory.
| The shop gives | It may not, without the customer's oral or written consent |
|---|---|
| The shop givesA written estimated price for labor and parts | It may not, without the customer's oral or written consentCharge more than 10% over the estimate |
| The shop givesA written price limit for the repair | It may not, without the customer's oral or written consentGo over the limit |
- The estimate includes all charges, including for estimates and diagnostics, and the time needed if over one working day.
- It describes the major parts needed and whether they are new or used.
Sources for this section (1)
- 815 ILCS 306/15 — Disclosures to consumers; estimates
Legal information, not legal advice. Verified as of October 2026. Applying it to a particular situation is the work of a licensed Illinois attorney.