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Deceptive Business Practices

MCL 445.903 — the consumer protection act's list, and the $250 minimum

Michigan's consumer protection act makes unfair, unconscionable or deceptive practices in trade or commerce unlawful, and lists them. Among them:

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  • Representing that a part, replacement or repair is needed when it is not.
  • Representing used, reconditioned or deteriorated goods as new.
  • Advertising goods or services with intent not to sell them as advertised.
  • False or misleading statements about the reasons for, existence of, or size of a price reduction.
  • Representing something as free without clearly disclosing, with equal prominence, the conditions attached.
  • Failing to reveal a material fact that tends to mislead, which the consumer could not reasonably know.
  • Gross discrepancies between what the seller said and the written agreement.
  • Charging a price grossly in excess of what similar property or services sell for.
  • Failing to promptly return a deposit or down payment when a transaction is canceled as allowed.

Actual damages or $250, whichever is greater. A person who suffers a loss from a violation may sue for actual damages or $250, whichever is greater, plus reasonable attorney fees, and may also ask a court to declare a practice unlawful or to stop it. Where the business shows the violation was a bona fide error despite reasonable procedures, recovery is limited to actual damages.

The action has to be brought within 6 years after the practice, or 1 year after the last payment in the transaction, whichever ends later. A consumer who is sued over the transaction may raise any claim under the act as a defense or counterclaim.

Class actions under the act follow separate rules in the same section and are not covered here.

Sources for this section (2)
  1. MCL 445.903 — Unfair, unconscionable, or deceptive practices
  2. MCL 445.911 — Consumer actions under the consumer protection act

Legal information, not legal advice. Verified as of September 2026. Applying it to a particular situation is the work of a licensed Michigan attorney.

On the clock

One period on this page runs out. Each is stated above with its authority; this is the same thing with the date attached.

  • 6 years after the practice, or 1 year after the last payment, whichever ends laterSuing under the consumer protection act · from the practice, or the last payment in the transaction

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