Deceptive Business Practices
MCL 445.903 — the consumer protection act's list, and the $250 minimum
Michigan's consumer protection act makes unfair, unconscionable or deceptive practices in trade or commerce unlawful, and lists them. Among them:
- Representing that a part, replacement or repair is needed when it is not.
- Representing used, reconditioned or deteriorated goods as new.
- Advertising goods or services with intent not to sell them as advertised.
- False or misleading statements about the reasons for, existence of, or size of a price reduction.
- Representing something as free without clearly disclosing, with equal prominence, the conditions attached.
- Failing to reveal a material fact that tends to mislead, which the consumer could not reasonably know.
- Gross discrepancies between what the seller said and the written agreement.
- Charging a price grossly in excess of what similar property or services sell for.
- Failing to promptly return a deposit or down payment when a transaction is canceled as allowed.
Actual damages or $250, whichever is greater. A person who suffers a loss from a violation may sue for actual damages or $250, whichever is greater, plus reasonable attorney fees, and may also ask a court to declare a practice unlawful or to stop it. Where the business shows the violation was a bona fide error despite reasonable procedures, recovery is limited to actual damages.
The action has to be brought within 6 years after the practice, or 1 year after the last payment in the transaction, whichever ends later. A consumer who is sued over the transaction may raise any claim under the act as a defense or counterclaim.
Class actions under the act follow separate rules in the same section and are not covered here.
Sources for this section (2)
- MCL 445.903 — Unfair, unconscionable, or deceptive practices
- MCL 445.911 — Consumer actions under the consumer protection act
Legal information, not legal advice. Verified as of September 2026. Applying it to a particular situation is the work of a licensed Michigan attorney.