THE DIRECTORY
The 11 offices the North Carolina guide sends people to, with what each one handles and how to reach it. Read off each office’s own page as of September 2026, and every entry carries the link so the number here can be checked against the source.
A list, not a referral. Nothing here is a recommendation, and no office on it has any connection to this site.
Start here
The two places that say which local help covers an address, and publish the forms.
- Legal Aid of North Carolina, Get Help
Where an application for free legal help is made, through the JusticeHub portal, and where the nearest Legal Aid of North Carolina office is found; it also lists other legal aid organizations in North Carolina.
- Covers
- Statewide
Sent here by Being Evicted, Getting the Deposit Back, When the Landlord Will Not Fix It, Locked Out by the Landlord, Retaliatory Eviction, Late Fees and Eviction Fees, Custody and Parenting Time
Free civil legal help
Each program covers part of the state and each sets its own eligibility. The lookup above is what settles which one covers a county.
- Legal Aid of North Carolina
A nonprofit law firm giving free legal help in civil cases involving basic human needs like safety, shelter and income, with a Disaster Relief Project for housing, benefits, consumer and insurance problems after a natural disaster.
- Covers
- Statewide
- For
- Low income North Carolinians
Sent here by Being Evicted, Getting the Deposit Back, When the Landlord Will Not Fix It, Locked Out by the Landlord, Retaliatory Eviction, Late Fees and Eviction Fees, Custody and Parenting Time
- Pisgah Legal Services
Free legal advice, pro bono lawyers and community legal services, applied for online or by phone.
- Covers
- Western North Carolina
- For
- Underserved people in Western North Carolina
- Phone
- (828) 253-0406
Sent here by Being Evicted, Getting the Deposit Back, When the Landlord Will Not Fix It, Locked Out by the Landlord, Retaliatory Eviction, Late Fees and Eviction Fees, Custody and Parenting Time
- North Carolina Justice Center
A Raleigh organization whose projects cover housing, consumer and energy, workers' rights and public benefits, with a page on getting legal assistance.
- Covers
- Statewide
- Phone
- (919) 856-2570
- contact@ncjustice.org
Sent here by Being Evicted, Getting the Deposit Back, When the Landlord Will Not Fix It, Locked Out by the Landlord, Retaliatory Eviction, Late Fees and Eviction Fees, Deceptive Business Practices
The offices the guide names
Where a complaint, a charge, a report or an appeal in the fine print of a section actually goes.
- NC Department of Labor, Wage and Hour Bureau
Assists an employee with a wage dispute once a complaint is filed, and publishes fact sheets on breaks, minimum wage, overtime and hours.
- Covers
- Statewide
- Phone
- 1-800-625-2267
Sent here by Getting Paid, Minimum Wage and Tips, The Pay Stub
- NC Division of Employment Security
Administers the unemployment insurance program in North Carolina, with an interpreter for any language.
- Covers
- Statewide
- Phone
- 1-888-737-0259
Sent here by Unemployment Benefits
- North Carolina Industrial Commission
Handles workers' compensation claims, with an Online Services Center where claimants file documents and forms.
- Covers
- Statewide
- Phone
- 1-800-688-8349
Sent here by Hurt at Work
- NC Department of Justice, Consumer Protection
The Attorney General's consumer protection office, which takes complaints, including robocall complaints, and publishes scam warnings.
- Covers
- Statewide
- Phone
- 1-877-566-7226
Sent here by Deceptive Business Practices, The Lemon Law, Door to Door Sales, The Letter About Your Information, When Someone Uses Your Name, The Repair Estimate, Debt Collectors
- NC Office of Administrative Hearings, Civil Rights Division
Investigates employment discrimination charges filed by current or former state government employees and some county government employees, and housing discrimination in residential real estate transactions under the State Fair Housing Act.
- Covers
- Statewide
- Phone
- (984) 236-1850
Sent here by Housing Discrimination, Discrimination at Work, Working with a Record
- North Carolina Department of Insurance
Helps consumers with insurance questions, complaints and issues with their insurance company, including auto, home, health, life and Medicare.
- Covers
- Statewide
- Phone
- 1-855-408-1212
Sent here by The Insurance Suspension
Paid representation
Referral services that give a name and a number. They are not free and they are not a recommendation.
- North Carolina Bar Association Lawyer Referral Service
Refers a caller to a lawyer, at a cost of $50 for an initial 30 minute consultation; it does not make referrals for pro bono legal services.
- Covers
- Statewide
- Phone
- (919) 677-0561
Sent here by Small Claims Court, Changing a Name, Clearing a Record, Getting Divorced, A Small Estate, Custody and Parenting Time, Protective Orders